At DRPY, we strive to provide our customers with high-quality products and services. We want to ensure that you have a clear understanding of our refund policy for our products before making a purchase. Please read this policy carefully.
1. No Refund Policy
We do not offer refunds for digital products unless we have made a clear, material misrepresentation of the product or its features, or the product is defective. All sales are final once the product has been delivered or accessed.
2.Material Misrepresentation
If you believe that we have provided incorrect information or misrepresented a product before your purchase, please contact our customer support team at drpyvendor@gmail.com. We will thoroughly investigate the matter and will help you.
3. Defective Products
In the rare event that you encounter defects in the digital product, please contact our customer support team at drpyvendor@gmail.com within 14 days of purchase. We will make every effort to resolve the issue and provide a working solution. In the case that the issue cannot be resolved, we will resend you the product again.
4. Unauthorized Purchases
Please be aware that it is your responsibility to ensure the security of your account and devices. We are not responsible for any unauthorized purchases made using your account, and such cases do not qualify for a refund.
5. Changing or Cancelling Orders
Once a digital product has been purchased and delivered or accessed, orders cannot be changed or canceled. Please double-check your order before completing the purchase.
6. Contact Us
If you believe you qualify for a refund based on the circumstances outlined in this policy, or if you have any questions or concerns, please contact our customer support team at drpyvendor@gmail.com. We are here to assist you with any inquiries or issues you may have.
Please understand that our no-refund policy is in place to protect the integrity of our products and the rights of our suppliers. We are committed to delivering high-quality products and providing assistance in the event of any issues that may arise.
This refund policy is effective as of 4/1/2025 and may be subject to change without prior notice. It is your responsibility to review this policy periodically for any updates
